On Tuesday morning, two dispatchers conveyed a heartfelt and final radio message for the Chesterton/Porter joint police dispatch center. Kaylee Nugent reflected on the decades of service provided by dispatchers in Porter, emphasizing that they were the voice of the department. Nugent’s words acknowledged all individuals who had served as dispatchers over the years. She expressed gratitude towards the community and officers for trusting them.
Jessica Holaway, a Chesterton employee, spoke about the joint venture initiated in 2014 by the two communities, which was housed in the Porter Police station. She noted that future calls would be answered from elsewhere, signaling a new chapter but affirming the importance of the relationships, shared moments, and challenges faced within the dispatch center.
Holaway concluded her message with the phrase, “Long live Northcom,” referring to efforts to maintain the dispatch center. By 6 a.m., the merging with Porter County E-911 was official. During its final hours, dispatchers lightened the atmosphere with decorations such as streamers, confetti, and a banner proclaiming a new beginning.
“They’re trying to be good sports about it,” stated Porter Police Chief Dan Dickey. Thankfully, all full-time staff members secured other positions, leading to the center’s closure being brought forward to September 1.
Dickey acknowledged his personal connection, having started his career in law enforcement as a dispatcher in 2006. He recollected advocating for a joint dispatch center when the communities merged in 2014.
The path to consolidation began on June 18, 2025, amid a highly stressful day for local law enforcement. A situation involving erratic behavior escalated into a shooting, injuring an officer and resulting in the suspect’s death.
Concerns about dispatch delay during emergencies were voiced by Porter County officials, prompting reactions and calls for resignations. Effective April 1, the decision was made for all 911 calls to be managed centrally rather than routed to the local dispatch.
Nugent, transitioning to a clerical role, noted the challenge of county dispatchers adapting to local protocols. Collaborative efforts have continued to enhance cooperation between communities and the county.
“I am sad for our employees who lost positions due to consolidation,” stated Chesterton Police Chief Tim Richardson. Communication improvements between first response agencies are anticipated with centralized dispatch operations. Recent discussions involved potentially adding a dedicated 911 channel for the Duneland area.
While Chesterton and Porter wrapped up their dispatch functions, Debby Gunn actively prepared for consolidation. Despite announcing her departure, Gunn remained until her successor was appointed. She highlighted the staffing increase, aiming for 31 dispatchers to cover the workload.
“I am excited. It’s been a long time coming,” Gunn expressed.
Jim Woods contributed as a freelance reporter for the Post-Tribune.
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