Understanding the National Suicide and Crisis Lifeline: 988
The National Suicide and Crisis Lifeline, accessible through dial 988, is a vital service launched three years ago. Since its inception, millions have reached out for help via calls, texts, and the dedicated 988 chat box.
A study conducted by researchers at NYU and Johns Hopkins University estimates that 1.6% of the U.S. population used the lifeline between July 2022 and December 2024. This lifeline connects those in distress with a local network of crisis centers and trained crisis counselors who provide essential support.
Comparing 988 to 911
Short Wave host Emily Kwong discusses the benefits of 988 with Jonathan Purtle, one of the lead researchers. Purtle explains the unique offerings of 988, which serve as an alternative to 911 for those experiencing mental health crises. Despite its advantages, some areas in the country remain unaware of this service.
Additional Support Resources
For further assistance and resources, the Substance Abuse and Mental Health Services Administration (SAMHSA) provides comprehensive support. LGBTQ+ youth can also access tailored support through the Trevor Project, a nonprofit organization dedicated to suicide prevention and crisis intervention for LGBTQ+ young people. The Trevor Project supplies online information, peer support, and 24/7 crisis services.
Engage with Short Wave
NPR invites listeners to engage and suggest more mental health topics through email at [email protected]. Feedback is valued as NPR seeks to address listener interests. For those who want to support and enjoy the Short Wave experience sponsor-free, consider subscribing to Short Wave+ at plus.npr.org/shortwave. Episodes are available on Spotify and Apple Podcasts.
This episode’s production involved a team effort with Rachel Carlson as producer, Rebecca Ramirez as editor, Tyler Jones for fact-checking, and Robert Rodriguez handling audio engineering.
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