Reversal of PSLF Credits Affects Borrowers
Some student loan borrowers working toward federal debt relief are experiencing delays in forgiveness. The Trump administration confirmed it has reversed Public Service Loan Forgiveness (PSLF) credits previously applied to borrower accounts.
The Department of Education stated that these changes impact borrowers pursuing PSLF. This program forgives remaining federal student debt for qualifying government and nonprofit workers after 120 qualifying monthly payments, or roughly 10 years of payments.
Error in Payment-Count Rollback
The rollback is due to coding and payment-count errors traced to changes made during the Biden administration in May 2024. A department spokesperson said that the Federal Student Aid office found multiple PSLF counter code errors.
“Like other missteps caused by the previous Administration, FSA has resolved the issue and already notified the vast majority of affected borrowers of updates to their payment counts,” a spokesperson for the Department of Education told Newsweek.
Impact on Borrowers
Borrowers nearing their PSLF completion may face delays due to previously credited payments being removed. These setbacks highlight the broader issues within the federal student loan system.
Since the Trump administration’s repayment overhaul on July 1, borrowers have reported billing errors and confusion with forgiveness programs.
Detailed Explanation
The Education Department confirmed that errors tied to changes in May 2024 affected some borrowers’ payment counts toward the 120-payment requirement for PSLF. Officials have recalculated those counts downward for affected borrowers, and most have been notified.
“For public-service borrowers, this is not new,” stated Alex Beene, a financial literacy instructor for the University of Tennessee at Martin. “It is a correction of payment-counting errors from 2024.”
About Public Service Loan Forgiveness
Established by Congress in 2007, PSLF allows qualifying government and nonprofit employees to have their remaining federal student loan balances forgiven after 120 qualifying payments while working full-time.
More than 9 million borrowers may qualify. However, with recent rollbacks, the process has become more challenging.
Future Considerations
The Education Department has addressed the coding errors, but the total number of affected borrowers remains undisclosed. Borrowers should check their qualifying payment counts on StudentAid.gov and keep records of payment certifications.
“If public servants can’t rely on payment counts, pressure may increase for stronger safeguards against administrative errors,” Beene noted.

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